What do the different user roles mean?

Members are people who joined a project. They can do most things you'd want to do in a project: join and contribute to tasks, edit their contributions, post comments, and participate in discussions. They can also invite others to join the project.

Trusted members are members with access to some project-level abilities. They can create and lead tasks, edit the project settings, and ban/unban users from the project. They can also trust/untrust other members. Trusted members are identified by an asterisk (*) after their usernames.

The creator is the person who started the project. Creators are like trusted members but can never be banned or untrusted.

Note that anyone on the Web can view Pipeline projects, and any logged-in user can post comments and participate in discussions.

What's the difference between tasks and contributions?

A task is a job or bit of work that needs to be done within a project.

A contribution is someone's work on a task.

Every task has one leader and one or more contributors. Only trusted members can lead or create a task, but any logged-in user can contribute to a task.

How do I lead a task?

Only trusted members can be task leaders. If you are trusted, you can assign any trusted member (including yourself) to a new task. To change a task's leader, just edit the task and type a different user into the "Leader" field.

How do I contribute to a task?

Any logged-in user can contribute to a task. First, you need to join the task. Find an open task and join it by clicking the "Claim" or "Join Task" button.

When you're ready to contribute, click the "Contribute" button on the task page and fill in the information. Click "Create Contribution" and you're done!

You can always revise your contribution by clicking the "Contribute" button again and posting a new contribution.

Which upload formats are supported?

Currently, Pipeline supports:

  • Images (.jpg, .jpeg, .png, .gif, .psd)
  • Video (.mov, .mpg, .mpeg, .avi)
  • Audio (.mp3)
  • Flash (.swf, .fla, .flv)
  • Documents (.doc, .docx, .pdf)

Which HTML tags can I use?

If a textbox is marked "Some HTML allowed," you can use the following HTML tags: <a> <strong> <b> <em> <i>. Otherwise HTML isn't allowed.

What's the difference between comments and discussions?

Posts on tasks or contributions are called comments. Comments are best for leaving feedback on a specific task or contribution.

Pipeline also supports forum-style posts called discussions. Discussions are best for higher-level conversations that go beyond one task or contribution. Discussions can be categorized to appear in a certain tab (e.g. a discussion about inviting users could be categorized "People") or left uncategorized for project-level discussions.

What do the different project statuses mean?

They can mean whatever you want. Here is one suggestion:

  • pre-production means you are planning the project: setting up the basics, creating the first tasks, and inviting users.
  • in production means work has begun. Tasks have been assigned leaders and people are starting to make contributions.
  • post-production means most contributions are in and most tasks are closed. The final product is being assembled.
  • finished means the project has been completed and there's nothing left to do.
  • canceled means the project was abandoned and won't be completed.

How do I edit my profile?

Log in and click your username at the top. Your profile page will load. Click the "Edit" button at the top of the "Profile" box.

How do I stop receiving Pipeline emails?

You can customize which notification emails to receive (if any) by logging in and clicking the "Settings" link at the top.

How do I upload tasks into Pipeline?

Pipeline allows you to enter many tasks at one time using a CSV file.

Each field in the file must be separated with ";" (semi-colons)

The CSV file should have the following information on each line:

Title(Required);Instruction (Required);Number Of People Needed (Optional);Deadline (Optional);Leader (Optional)

If an item is marked as optional, you do not have to enter it. Here is an explanation of each field:

Title (Required): This is the name of the task that you want to create.

Description (Required): These are the instructions that will show when you open up a task.

Number of People Needed (Optional): This is the number of people that you need to work on a particular task. If this is left blank, 1 person will be used.

Deadline (Optional): This is the due date for the task you are creating. If this is left blank, a deadline of one week from today will be used.

Leader (Optional): This is the username of the Pipeline member that you want to be assigned as project leader. If this is left blank, you will be used as the project leader.


If I had a CSV file with the following line:

Task 1;This is my first Task

I would create a new task called "Task 1" that would have "This is my first Task" as instructions when you opened the task.

Use the following template to help you make tasks.

What if my question isn't answered here?

Please shoot us an email and we'll try to help.